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Every new Redington rod purchased through an authorized retailer, with the exception of the Crosswater Series, is covered by our lifetime, original owner warranty. Crosswater Rods are covered by a one-year warranty against defects in materials or workmanship and must include a dated proof of purchase.
This warranty is limited to repair or replacement of the rod only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, loss, or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Redington reserves the right to determine whether to repair or replace any Redington Product covered by this warranty and the right to replace any discontinued models with the newer models when necessary. Colors may vary between original and replacement parts.
In order to invoke this warranty, the original owner must send the entire Redington product, including broken parts or pieces, freight paid and insured to the Bainbridge Island address listed below.
To service your Redington product, you must fill out the Warranty Service Form. Please follow the instructions stated below and be sure to include this form in the package. Thank you!
Please send warranty items to the following address:
Redington Warranty Department
12715 Miller Road NE #101
Bainbridge Island, WA 98110
Include the required Warranty Service Form, and package the product either in its original packaging, or in packaging affording a degree of protection equal to the original packaging. Please be sure to include the appropriate return shipping address, e-mail address and phone number with the enclosed note.
Redington reserves the right to determine whether to repair or replace any Redington product covered by this warranty and the right to replace any discontinued models with newer models when necessary. Colors may vary between original and replacement parts.
For all shipments within the U.S., the original owner will be responsible for a $30 fee to cover return shipping, insurance and processing. International customers will be asked to pay the actual shipping and insurance charges.